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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

How do I backup my entire site in cPanel?
Entire accounts can be backed up by doing the following: Go to "backup" under the...
Views: 255
How do I backup MySQL databases in my cPanel Shared Hosting account?
Your cPanel Shared Hosting MySQL databases can be backed up by doing the following: Go to...
Views: 253
How do I change my account password in my cPanel Shared Hosting account?
Login to your cPanel account Click "Change Password" under the "Site...
Views: 260
How long does it take for my account to be setup?
Usually within 2 hours but it can take longer during peak sales hours. But not longer as 24 hours.
Views: 281
My email is not working! Help!
Please keep in mind that email servers are one of the more stable services running on the...
Views: 405
My web site / server is down! Help!
Before submitting a trouble ticket, if you can't reach your server or web site, please: Check the...
Views: 270
What is Content is not allowed on servers?
We do not allow anything that is illegal in the United States or in the country you live in. This...
Views: 268
What is my absolute path on a cPanel server?
Your absolute path is the same as what we refer to as the "path to public_html". It is...
Views: 283
What is my POP3 (incoming mail) Server?
Your POP3 (incoming mail) server is either the IP in your setup email, or, if propagation has...
Views: 266
What is the difference between cPanel and Web Host Manager (WHM)?
Web Host Manager or WHM, provides administrative control of your cPanel Dedicated Server, your...
Views: 272