eMail — Knowledgebase | WHWebhosting.com

FIND YOUR ANSWER

Knowledgebase

Articles

Help! My eMail Isn't Working!

If you have recently started having trouble sending email from your account hosted with us: 1. Make sure you have "SMTP authentication" (sometimes called "my server requires authentication") enabled…

How can I read my email online?

To read your email online, type http://www.yourdomain.com/webmail into the browser address window. Input your FULL email address for the user name (emailName@yourDomain.com) and your password for…

How do I add a new email account?

Important Security Note: It is strongly advised that you do NOT use the Default email box, as it is NOT intended for actual use. It IS intended to be a "catch-all" for unrouted (spam) mail. You need…

How do I setup Spam Assassin and other email security measures?

1. Click on Mail icon in your CPanel. You will be taken to the Mail Manager Main Menu screen.2. Click on "Default Address"; if it does not say ":blackhole:" in the box, click on the "Set Default…

I forgot an email password - Can I change my email account passwords?

You can change the password on any of your email accounts whenever required. It is useful to occasionally do this to maximize your email security. You should always change your password if you think…

Important: eMail will not work?

eMail will not work until your domain name has resolvedto our nameservers for your new hosting account.

Is there a mailbox storage limit?

Yes, there is a mailbox storage limit in Control Web Panel (CWP). The limits are configurable by administrators and depend on the settings defined when the email account was created or via the…

To Set Up Email on Windows

On your Windows 8 device, open Email, and then click the Settings icon. In the Settings menu, click Accounts. Under Accounts, click Add an account. Under Add an account, click Other account.…

What else can I do to reduce the amount of spam email I get?

1. NEVER click on an "unsubscribe" link on spam. That only serves to confirm that someone actually reads the spam they send you...and they will then sell your email address to other spammers.2. If…

What is an MX Record?

"Modify Mail Exchanger" (MX Entry) Do Not Touch This - Ask FIRST if you think you need this feature and know what it is.(Briefly: The MX Record is used to control where email sent to your domain will…

What is E-mail Forwarding and how can i use it?

You can forward email sent to an addresss to another address or to multiple addresses. You can look more professional by creating separate department addresses for a business and forwarding all of…

What is my SMTP server? What is my POP server?

In Control WebPanel (CWP), your SMTP (outgoing) and POP3/IMAP (incoming) server settings are typically set to your server's hostname or mail subdomain. Your SMTP server is mail.yourdomain.com and…

What is the CPanel email Auto Responder used for?

The CWP (Control Web Panel) email Auto Responder is used to automatically send pre-configured replies to incoming emails, ideal for notifying senders of your unavailability (vacation/out-of-office)…