The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

article Help! My eMail Isn't Working!
If you have recently started having trouble sending email from your account hosted with us: 1....
Views: 2272
article How can I read my email online?
To read your email online, type http://www.yourdomain.com/webmail into the browser address...
Views: 2267
article How do I add a new email account?
Important Security Note: It is strongly advised that you do NOT use the Default email box, as it...
Views: 2412
article How do I setup Spam Assassin and other email security measures?
1. Click on Mail icon in your CPanel. You will be taken to the Mail Manager Main Menu screen.2....
Views: 2172
article I forgot an email password - Can I change my email account passwords?
You can change the password on any of your email accounts whenever required. It is useful to...
Views: 2449
article Important: eMail will not work?
eMail will not work until your domain name has resolvedto our nameservers for your new hosting...
Views: 2509
article Is there a mailbox storage limit?
You can set the mailbox storage space and limit in CPanel. Remember that stored email uses part...
Views: 2391
article To Set Up Email on Windows 8
On your Windows 8 device, open Email, and then click the Settings icon.In the Settings menu,...
Views: 1860
article What else can I do to reduce the amount of spam email I get?
1. NEVER click on an "unsubscribe" link on spam. That only serves to confirm that...
Views: 2457
article What is an MX Record?
"Modify Mail Exchanger" (MX Entry) Do Not Touch This - Ask FIRST if you think you need...
Views: 2256
article What is E-mail Forwarding and how can i use it?
You can forward email sent to an addresss to another address or to multiple addresses. You can...
Views: 2396
article What is my SMTP server? What is my POP server?
Your SMTP server is mail.yourdomain.com and your POP server is mail.yourdomain.com SMTP settings...
Views: 2493
article What is the CPanel email Auto Responder used for?
It is widely used for "away" messages, or to let people know you received their...
Views: 2270