The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

article Help! My eMail Isn't Working!
If you have recently started having trouble sending email from your account hosted with us: 1....
Views: 3941
article How can I read my email online?
To read your email online, type http://www.yourdomain.com/webmail into the browser address...
Views: 3936
article How do I add a new email account?
Important Security Note: It is strongly advised that you do NOT use the Default email box, as it...
Views: 4170
article How do I setup Spam Assassin and other email security measures?
1. Click on Mail icon in your CPanel. You will be taken to the Mail Manager Main Menu screen.2....
Views: 3969
article I forgot an email password - Can I change my email account passwords?
You can change the password on any of your email accounts whenever required. It is useful to...
Views: 4293
article Important: eMail will not work?
eMail will not work until your domain name has resolvedto our nameservers for your new hosting...
Views: 4292
article Is there a mailbox storage limit?
Yes, there is a mailbox storage limit in Control Web Panel (CWP). The limits are configurable by...
Views: 4208
article To Set Up Email on Windows
On your Windows 8 device, open Email, and then click the Settings icon. In the Settings menu,...
Views: 3533
article What else can I do to reduce the amount of spam email I get?
1. NEVER click on an "unsubscribe" link on spam. That only serves to confirm that someone...
Views: 4239
article What is an MX Record?
"Modify Mail Exchanger" (MX Entry) Do Not Touch This - Ask FIRST if you think you need this...
Views: 4017
article What is E-mail Forwarding and how can i use it?
You can forward email sent to an addresss to another address or to multiple addresses. You can...
Views: 4183
article What is my SMTP server? What is my POP server?
In Control WebPanel (CWP), your SMTP (outgoing) and POP3/IMAP (incoming) server settings are...
Views: 4241
article What is the CPanel email Auto Responder used for?
The CWP (Control Web Panel) email Auto Responder is used to automatically send pre-configured...
Views: 4021