The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.


article Can I change to a different domain name for my hosting account?
Yes we can do that for you; just open new support ticket, telling us your new domain name you...
Views: 4293
article How do I get my domain to work?
Your domain will not work until you have pointed it to the our nameservers and it has propagated...
Views: 3698
article My domain is registered via another registrar. Can I transfer it to you?
Yes, and we honor the time you've already paid your old registrar for. Plus, we add a free year...
Views: 3947
article What is domain name propagation?
Propagation is the time it takes to send your domain's address information to servers all over...
Views: 3441
article What is Domain Parking?
Domain Parking is adding additional domain name(s) that you own to a hosting account with all of...
Views: 3619
article What is domain pointing?
It takes domain parking a step further, when multiple domains resolve to different index pages or...
Views: 3425